KBD Shared Mailbox

Step 1.  Login to M365 Admin portal using attached link.

admin.cloud.microsoft.com

 

 

Step 2. Click on Show All & then on Exchange. 

 

 

 

 

 

Step 3. Go to ‘Mailboxes’ and click on the user you want to convert into shared mailbox

 

Step 4. Click on the convert to shared mailbox at the top or open the user details – Click on Others & then click on convert to shared mailbox

Step 5. To give access of that shared mailbox to someone, click on ‘Delegation’ option,

available access - send as, send on behalf and read and manage (full access).

Click on edit which access you want to grant. 

  

Step 6.  click on add members. 

 

   

Step 7.  Select member and save.    

 

 

 

 

 

 

 

 

Step 8. Now open the outlook of whom you have granted access to.

Click on the Profile at right corner – click on ‘Open another mailbox’. 

  

Step 9. Type the email id of that user to access the shared mailbox.

 

 

 

 

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